These terms and conditions (Sale Terms) apply to any products supplied by BAT Logic Pty Ltd and its related bodies corporate within the meaning of the Corporations Act (us, we) to you. Your contracting partner is BAT Logic Pty Ltd, PO Box 2321, Hawthorn Victoria, Australia (ACN 131 904 115)

You can only order on our Website if you are a consumer, not a reseller.

Application of terms

Please read these Sale Terms carefully before ordering products from our websites (at,, or any web page directly connected to those websites) or our content on social media sites (including without limitation Facebook and Twitter) (together, Website). These Sale Terms apply to all offers and agreements relating to the sale and delivery of products by us. By ordering products from the Website you agree to be bound by these Sale Terms. If you do not agree with any of these Sale Terms, do not purchase products through the Website. We are not bound by clerical errors and mistakes in promotional descriptions and other statements in the offer and on our Website. You accept that minor colour and other variations in products are possible as a result of different image capture and display technologies. We are not liable for these variations and deviations.


Orders you place via the Website for the products offered by us through the Website are only an offer to conclude a sales contract. The sales contract is only concluded upon the confirmation by us of the order by e-mail to you. If we are unable to supply your total order these Sale Terms will apply to the supply of all or part of the order. You warrant that the information you provide to us in an order is accurate and complete. We are never obliged to accept an order. If we do not confirm your order within ten working days, it is deemed to have been refused.


Prices on the Website are quoted in Australian dollars (AUD) and United States Dollars (USD) and are exclusive of any freight, tax or duty that may be payable by you which will be itemised separately. We charge shipping costs. These costs will, if applicable, be charged separately and added up with the total amount of the order.

Price validity

Any price list published by us from time to time shall not be construed or operate as an offer or obligation to sell but shall be an invitation to treat only and we reserve the right to accept or reject in its absolute discretion any orders which may be received by it. We reserve the right to make price and product changes prior to an order placed by you. We reserve the right to change, limit or terminate any special offers or discounts at any time.


If we determine that we are or may be unable to deliver within a reasonable time, or at all, the contract may be cancelled by us. In the event of cancellation you shall have no claim against us for any damage, loss, cost or expense whatsoever except reimbursement of any amounts paid by you. No purported cancellation or suspension of an order or any part of an order by you is binding on us after that order has been accepted us.


We will deliver to the address indicated by you provided it is in a country we are able to deliver to. If you request delivery to another country we may refuse to deliver or charge you an additional fee. Delivery of multiple or bulky items may incur an additional delivery charge. We can only deliver to a delivery address which is a home or office address. Deliveries will be done on business days, not being a public holiday. For each delivery a signature for receipt may be required. We are entitled to make split deliveries so that you receive the ordered products as soon as possible. There are no additional costs associated with such split deliveries. Delivery periods are indicative. The mere fact that an indicative delivery period is exceeded does not entitle you to compensation and we are not liable to you or any other person for loss sustained due to delivery times.

Title and risk

Title in the products will not pass to you and the products will only be sold to you on payment of the full price. You agree to hold the products as bailee for us until the price is paid in full. The products are at your risk upon delivery to you or to a third party at your request.


Please check our Website for information on available payment methods. We may conduct an individual credit check for each purchase in conformity with our Privacy Policy. Depending on the results of this check, we reserve the right to refuse certain methods of payment, cancel orders or terminate the sales contract.


Where we offer a warranty of workmanship and materials for the ShoePlate Pro and CustomPack for three years unless otherwise stated while the ErgAdapter has a one year warranty. The relevant warranty period will apply from the date of delivery. For any other products sold by us we will pass on to you any manufacturer’s warranty on the same terms it is offered to us. Other than the warranties expressly set out in these Sale Terms, and to the extent permitted by law, we exclude all conditions, warranties and guarantees (whether express or implied by or arising under statute, common law, equity, trade custom or usage or otherwise), and makes no representations, relating to the products ordered by you. Nothing in these Sale Terms excludes, limits or modifies any conditions, warranties or guarantees implied by or arising under statute which cannot lawfully be excluded. The warranty is void for use outside of the expected use of this product including but not limited to the use of chemicals, in the event of extreme heat, incorrect attachment or the use of incorrect fasteners.


Other than liability we specifically accept under these Sale Terms, to the maximum extent permitted by law, we and our officers, employees, agents and representatives will not be liable for any loss or damage (including consequential loss or damage) to any person or entity, however caused (whether by negligence or otherwise), which may arise directly or indirectly from or in connection with these Sale Terms, any advice, recommendation, information or any orders you place with us. Where liability or any conditions, warranties or guarantees implied by or otherwise arising under law cannot be lawfully excluded, then to the extent permitted by law, our liability for a breach of any such condition, warranty or guarantee is limited, at our option, to the replacement or repair of the products, the supply of equivalent products or the cost of replacing or repairing the products or of acquiring equivalent products.

Use of products

We draw your attention to any care and maintenance recommendations contained with our products or on the Website. We are not liable for any damage resulting from the incorrect storage, transportation or use of products, including storage, transportation or use contrary to the recommendations.

Claims and returns

Do not under any circumstances send products back to us without notice. We accept no responsibility for products that are sent back by you and are lost or stolen before arriving

Faulty Goods

If within the warranty period applicable to a product, you discover it is faulty or contains a manufacturing fault, you should contact us to arrange a Return Authorisation Number (RAN). We will ask you to provide a brief description of the fault with the products and sufficient contact details to enable a shipment of a replacement product to you, should one be required. Once a RAN has been issued, you must return the products to us within fourteen (14) days

If the products are found to be faulty or contain a manufacturing fault, you will be provided with a replacement item free of charge or the price you paid for the products will be refunded to you in full, at our discretion. If the products are found not to be faulty or contain a manufacturing fault, you will be notified in writing by us of this decision. In these circumstances, the products will be returned to you.

If you are returning products from an International location, please ensure that you clearly mark on the customs declaration that the products contained in the package are “Returns” to the seller to prevent the package incurring customs charges. If the products are not marked as “Returns” and we incurs a customs charge, we may refuse to accept delivery of the products unless the cost is met by you

The above process does not affect your statutory or contractual rights, including the consumer guarantees which are imposed by the Australian Competition and Consumer Act.


We may amend these Sale Terms from time to time, and such amendments will be effective immediately upon notification on the Websites.


Previous negotiations, representations, warranties, arrangements and statements (if any) whether expressed or implied between you and us, are excluded. Our failure to insist upon your observance of these Sale Terms will not be deemed a waiver nor amount to a waiver of any subsequent breach. If any of these Sale Terms is held to be invalid, void, unenforceable or illegal for any reason, these Sale Terms will otherwise remain in full force and effect apart from such provision which shall be deemed to be deleted or modified to overcome that objection.

Governing law

These Sale Terms are governed by the laws of Victoria, Australia, and each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Victoria.